Records management retrieval services
Standard Service
Orders received by 1600 will be delivered on the next working day by 12 noon.
Same Day Service
Orders received by 1000 will be delivered by 1600.
Express Service
Your delivery will arrive within two hours of the time of request. Orders must be placed by 12 noon.
Express Service - Out of Hours
Your delivery of retrieved records will arrive within 4 hours of the time of request, orders must be received by the nominated member of staff. Out of hours is classed as being Monday to Friday between the hours of 1800 and 0800. Out of hours also includes any weekend request.
Fax Service / Scan On Demand Retrieval
If a document is required urgently we can offer a fax back service. We will pull the required file or document from it's location and fax the information.
Alternatively we can scan the document and email it as a PDF document.
Cataloguing
We can capture relevant key information from files, documents or boxes on return to our store and add to our database. This information can be accessed via the web.
These are our standard retrieval services, but we are willing to discuss them and change or add any detail that may help in supplying the service required.
A Service Level Agreement will be created and Key Performance Indicators will be reported back monthly.
To check our other office removals services please visit our homepage.
If you would like to find out more about our records management retrieval services please feel free to give us a quick call. Our file retrieval staff will be happy to answer any questions you may have. For our existing as well as for new clients we offer free meeting with one of our move managers. We also offer medical files shredding. Give us a call today.
